Complex, multi-department, multi-cycle development and approvals process
When faced with object approval requests that required a more complex routing scheme than the native functionality of the software would allow, the Department of the Navy turned to Eccellent. Working with several Navy departments and personnel to gather requirements from each approval entity, Eccellent Solutions designed a custom process in the application that would route a custom “TSR” (Technical Service Request) object from the requestor through various different personnel levels and departments to gather further requirements. The process also enabled the population of supplemental attributes, the attachment of multiple approval documents, and the completion of the approvals cycle.
We also created additional custom workflows in support of routing for assignment, specific actions on the objects, and final review . Overall, the process allowed for multiple cycles and iterations of actions and approvals. This was done according to straightforward rules and procedures until the final sign-off was achieved. On the whole, the Eccellent process shaved several days off the execution and approval of each object, which amounted to significant efficiencies for Uncle Sam.