Remote Support

Eccellent Solutions offers proactive, in-depth, remote application performance monitoring and system performance management to increase processing efficiency, capacity, quality, AND… lower your support costs by as much as 30-50% or MORE.

What we do:  Our services include multi-level end-user desktop support, on-demand Help Desk Services, patches, moves, adds, modifications, and tests as well as incident response and problem resolution.

How we do it:  We can work in partnership with your IT team, deliver on your comprehensive system support needs, and anything in between.  We’re flexible.

Let us put together a cost-effective plan to increase operational agility, drive cost reductions, improve quality performance, and deliver business results.  After all, that’s what you want!

TECHNOLOGY PROFICIENCIES

DATABASES

  • Oracle (Certified DBAs)

  • Microsoft SQL Server

  • MySQL

OPERATING SYSTEMS

  • Windows Server

  • SUN OS/Solaris (Unix)

  • Red Hat (Linux)

  • Debian

  • AIX

PROGRAMMING
& DEVELOPMENT

  • Java

  • Javascript

  • Spring

  • XML

  • JSP

  • JSON

  • C#

  • C+

WEB

  • Apache

  • Tomcat

  • IIS

SERVERS & STORAGE

  • Sun/Oracle

  • HP-UX

  • AIX

  • HP

  • Dell

  • EMC

VIRTUAL
INFRASTRUCTURE

  • VMWare VSPhere

  • VMWare Workstation

  • HyperV

  • Veeam

NETWORK

  • Cisco Catalyst Series

  • PIX

  • ASA

PMAX Remote Support

PMAX is an automated, investigative telemetry solution that doesn’t just monitor system performance…

READY?
TALK TO AN EXPERT.