OUR WORLD-CLASS PLM SUPPORT PROVIDES

  • Real-time Monitoring of PLM Application, Database & Connectivity

  • Perform Regular Patching & Maintenance

  • 24-Hour Live Helpdesk

    • Emergency Support
    • 24-Hour Full Time Support
  • System Administration

    • Log Analysis & Review
    • Network Performance Analysis
    • On-going Performance Tuning
    • User Issue Correction (PLM & CAD)
  • Application Upgrades

  • Backup & Recovery

  • Business Continuity Solutions

TIER 1

Maintenance & Monitoring
Windchill Support
Helpdesk

TIER 2

Maintenance & Monitoring
Windchill Support
Helpdesk
Consulting
iPLM

TIER 3

Maintenance & Monitoring
Windchill Support
Helpdesk
Consulting
iPLM
Business Intelligence
Reporting

ON-PREMISE SUPPORT LEVELS

Premium packages with a full
range of features

NEED MORE?

FUN SUPPORT FACTS

WE LOVE OUR JOBS AND THAT MAKES ALL THE DIFFERENCE

0
Support Tickets Answered
0+
Days Serving Our Clients
0
Cups of Coffee Sipped
0TB
System Data Protected

TECHNOLOGY PROFICIENCIES

DATABASES

  • Oracle (Certified DBAs)

  • Microsoft SQL Server

  • MySQL

OPERATING SYSTEMS

  • Windows Server

  • SUN OS/Solaris (Unix)

  • Red Hat (Linux)

  • Debian

  • AIX

PROGRAMMING
& DEVELOPMENT

  • Java

  • Javascript

  • Spring

  • XML

  • JSP

  • JSON

  • C#

  • C+

WEB

  • Apache

  • Tomcat

  • IIS

SERVERS & STORAGE

  • Sun/Oracle

  • HP-UX

  • AIX

  • HP

  • Dell

  • EMC

VIRTUAL
INFRASTRUCTURE

  • VMWare VSPhere

  • VMWare Workstation

  • HyperV

  • Veeam

NETWORK

  • Cisco Catalyst Series

  • PIX

  • ASA

READY?

TALK TO AN EXPERT