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The Eccellent Solutions team is dedicated to providing the best solution for your product development needs. We are here to answer any questions that you may have for us!

FAQs.

At times we all need assistance! This is a great place to start. Browse commonly asked questions below or complete the contact form above to submit your own..

For over a decade Eccellent Solutions has been delivering superior Product Lifecycle Management and enterprise Application Performance consulting and support. We are also a reseller for PTC software solutions. Our focus is helping our customers build, implement and manage full-cycle PLM solutions across a wide range of manufacturing industries.

We help our customers digitalize & integrate their product lifecycle management so that they can leverage existing data for more value, enable better collaboration internally and externally, ultimately to drive innovation and decrease the time it takes to get products to the market.

You can access the Client Portal via the “Helpdesk” button at the top of this page or click here.

We offer Tiered Managed Services packages ranging from Tier 1-4. You can view the package options here.

As a Silver PTC reseller, we offer software solutions for the following:

  • Computer-Aided Design (CAD)
  • Product Lifecycle Management (PLM)
  • Internet of Things (IoT) Platform
  • Augmented Reality (AR)
  • Service Lifecycle Management (SLM)
  • Application Lifecycle Management (ALM)

You can download free trials of the PTC software here.

Subscription is a way to access PTC software licenses in a pay-as-you-go model rather than access by one large upfront cost. When you subscribe to PTC software, you’ll also get:

  • New releases, ongoing maintenance and security updates to keep you up and running
  • Ability to change capabilities so that you can access only the software you need, when you need it
  • eLearning content to access training on demand and improve your skills at your own pace
  • Assisted support with remote desktop diagnostics from certified and multi-language support engineers, and eSupport
  • Smart connected and proactive support to pinpoint problems sooner, see trends, and operate more efficiently

OUR COMMITMENT TO SERVE YOU

“Our job is to show our customers the way to digitize their product development data so that they can begin the process to design, manufacture and manage their products more efficiently. Our promise is to continue providing the best consulting and services, as a partner with our customers so that we can help take their products beyond the 21st century. Our goals as an organization is based on our customers ability to grow into a completely digital, global product development process.  Our future is based on our customers ability to surpass their competition. ”

ROBERT KENNEDY   •   FOUNDER & OWNER